Terms and Conditions Faery & Angelia

Article 1: Definitions

1.1 In these Terms and Conditions, the following terms shall have the following meanings:

a) “Faery & Angelia” means the online clothing shop available at the website URL https://www.faeryangelia.com/

b) “Customer” means any natural or legal person that makes use of the services offered by Faery & Angelia.

c) “Vintage clothing” means clothing items that have been previously owned and worn by someone else, and are being sold as second-hand items by Faery & Angelia.

d) “Handmade pieces” means clothing items that have been designed and made by hand, often unique.

Article 2: Applicability

2.1 These Terms and Conditions apply to all offers, orders, and agreements of Faery & Angelia.

2.2 By using the Faery & Angelia online clothing shop, the Customer agrees to these Terms and Conditions.

Article 3: Ordering and Delivery

3.1 Orders placed through the Faery & Angelia online clothing shop will be delivered to the address provided by the Customer.

3.2 Faery & Angelia aims to deliver orders within [insert timeframe] working days after receiving payment.

3.3 The Customer is responsible for providing accurate delivery information.

3.4 The risk of damage or loss of the product during transport is borne by Faery & Angelia.

Article 4: Returns and Refunds

4.1 Faery & Angelia offers a two-week return policy from the date of delivery.

4.2 To return an item, the Customer must contact Faery & Angelia and provide the reason for the return.

4.3 The Customer is responsible for returning the item in its original condition and packaging, and for the cost of return shipping.

4.4 Once the item is received and inspected, Faery & Angelia will issue a refund within [insert timeframe] working days.

4.5 Refunds will be issued using the same payment method used for the original transaction.

Article 5: Vintage Clothing

5.1 Faery & Angelia sells vintage clothing, which means that the items are second-hand and have been previously owned and worn by someone else.

5.2 Faery & Angelia makes every effort to accurately describe the condition of the vintage clothing items.

5.3 The Customer acknowledges and accepts that vintage clothing may have signs of wear and tear or imperfections.

5.4 Handmade pieces are unique, and there may be variations in color or design.

Article 6: Liability

6.1 Faery & Angelia is not liable for any damages resulting from the use of the products sold through the online clothing shop.

6.2 Faery & Angelia is not liable for any damages resulting from errors or omissions on the website or in these Terms and Conditions.

6.3 The liability of Faery & Angelia is limited to the amount of the purchase price of the product.

Article 7: Privacy Policy

7.1 Faery & Angelia respects the privacy of its Customers and will process personal data in accordance with the applicable privacy legislation.

7.2 Faery & Angelia will only use personal data for the purposes of processing orders and payments, and for communicating with the Customer.

7.3 Personal data will not be shared with third parties, except for the purpose of fulfilling orders and payments.

7.4 Faery & Angelia uses cookies to improve the functionality of the website and to analyze website usage.

Article 8: Intellectual Property

8.1 The content of the Faery & Angelia online clothing shop, including but not limited to text, images, and logos, is the intellectual property of Faery & Angelia.

8.2 The Customer is not permitted to use, reproduce, or distribute any content from the online clothing shop without the prior written consent of Faery & Angelia.

Article 9: Force Majeure

9.1 Faery & Angelia is not liable for any failure or delay in performing its obligations under these Terms and Conditions if such failure or delay is caused by circumstances beyond its reasonable control.

9.2 Such circumstances include but are not limited to strikes, lockouts, labor disputes, natural disasters, war, government regulations, and technical failures.

Article 10: Governing Law and Jurisdiction

10.1 These Terms and Conditions shall be governed by and construed in accordance with Dutch law.

10.2 Any dispute arising from or related to these Terms and Conditions shall be submitted to the competent court in the Netherlands.

Article 11: Amendments to the Terms and Conditions

11.1 Faery & Angelia reserves the right to amend these Terms and Conditions at any time.

11.2 Any amendments to these Terms and Conditions will be published on the Faery & Angelia website.

11.3 The amended Terms and Conditions will apply to any orders placed after the publication of the amendments.

Article 12: Contact Information

12.1 For any questions or concerns regarding these Terms and Conditions, the Faery & Angelia online clothing shop, or orders, the Customer may contact Faery & Angelia by email at [insert email address] or through the contact form on the Faery & Angelia website.

These Terms and Conditions were last updated on April 23th 2023.